Privacy Policy
Effective January 1, 2026
Lightline Redlands Sunrooms & Patios, redlandssunroomspatios.com, projects@redlandssunroomspatios.com
What this policy covers
This policy explains what information Lightline Redlands Sunrooms & Patios collects through this website, how we use it, how long we keep it and what you can ask us to do with it. We're a sunroom contractor in Redlands, CA, and this policy applies to our website and to the details you send us through it.
It doesn't cover other websites we link to, or the separate services we use to run the site. Those have their own privacy policies. You can read more about who we are on our About page.
Information you give us
We collect what you choose to send us. When you fill out our estimate or contact form, that usually means your name, phone number, email address, the address of the house where you want the work done, and what you tell us about your project. If you attach photos of your patio, deck or back of the house, we receive those too.
Our contact form is run by an outside form service, so the details you type into it pass through that service before they reach us. If you call us at (909) 488-7044 or email us instead, we keep a record of what you tell us so we can follow up on your project.
You don't have to give us any of this to browse the site. We only need it if you want us to get back to you.
Information collected automatically
Like most websites, ours can collect some basic information automatically when you visit. This can include your device and browser type, the pages you look at, how long you stay, the site that sent you here and a general location based on your internet connection.
We use this to see which pages people find useful and what isn't working, so we can fix it. It isn't used to identify you by name.
Cookies
Cookies are small files your browser saves so a site can remember things between visits. Our site and the tools behind it, such as website analytics and the contact form, may use them to keep the site working and to count visits.
You can block or delete cookies in your browser settings. The site should still work if you do, though some features, like the form, may not behave as smoothly.
How we use your information
We use what you send us to answer your questions, schedule an on-site estimate, prepare a quote and, if you hire us, plan and carry out your sunroom, patio cover or enclosure project. We may also contact you about that project afterward, for example to follow up on the finished work.
We use the automatic site information only to understand how the site is used and to improve it. We don't sell your personal information, and we don't put you on outside marketing lists.
Who we share it with
We share your information only when we need to in order to do the work or run the business. That can include the services that host our website, run our contact form and measure site traffic, and suppliers or subcontractors who need your address or project details to do their part of your job.
We may also share information when the law requires it, such as with a city or county office for a permit on your project, or in response to a valid legal request.
How long we keep it
We keep your contact and project details for as long as we need them to answer you, complete your job and stand behind our work afterward. If you never hire us, we don't hold onto your request longer than we have a business reason to.
Some records, like invoices and contracts, we keep longer because tax and business rules require it. When we no longer need information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you at any time.
Depending on where you live, including California, the law may give you additional rights over your personal information. We won't treat you differently for asking about or using any of them. To make a request, reach us through the details below, and we may need to confirm who you are before we act on it.
Children's privacy
Our website is meant for homeowners and adults planning home projects. We don't knowingly collect information from children under 13, and if we learn we have, we delete it.
Keeping your information safe
We take reasonable steps to protect what you send us and limit who can see it to the people who need it for your project. No website or email system is completely secure, so please don't send us payment card numbers or other sensitive details through the contact form.
Changes to this policy
We may update this policy when our website, the tools we use or the law changes. The current version will always be on this page, so check back here if you want to see what's changed.
Questions or privacy concerns
If you have a question about this policy or a concern about how we've handled your information, call us at (909) 488-7044 or send us a message through our Contact page. Tell us what the concern is and how to reach you, and we'll look into it and get back to you.